Change of mind, is part of life. We understand it. In this context there could be two scenarios
Scenario No 1. In case you wish to cancel an order that has been shipped, but has not yet been delivered:
- Please get in touch with our sales/support team and inform them at the earliest possible
- Thereafter, kindly do not accept the delivery of the order
Scenario No 2. In case you have received the product, and then have a change of mind, BDS will return the full product amount
In order to help us do so and to start the refund process:
- Please get in touch with us immediately over phone/mail/web site
- Based on the arrived mutual decision, return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached along with proof of purchase, within five (5) days from date of receipt of items(s) at your end
In so doing:
- A follow up written request from you for return is mandatory
- All costs associated with returning the item to us including return shipping charges and any taxes if applicable shall need to be taken care by you
- Original shipping cost will be deducted from the refund amount
Once we receive the product(s) back:
- We will verify its packaging/condition, we will initiate refund procedure for your money within 3-4 working days.
- The refund will be processed to the same account/method from which the payment was made
- It may take 2-3 additional business days for the amount to reflect in your account.
If you have any questions on how to return your item to us, contact us.
Email id: email@example.com
Contact Number : 91 9319714345
Postal Address : # D226 B, Sarvodaya Enclave, New Delhi - 110017, India.